Website Navigation Design: How to Make it User-Friendly
parallax background

Website Navigation Design: How to Make it User-Friendly

Website vs Blog: What’s the Difference and Which One to Use
May 7, 2019
How to Fix the WordPress “Sorry, You Are Not Allowed to Access This Page” Error
May 9, 2019

So, why is website navigation so important for a user-friendly experience? The easiest way to answer this question is by defining the three-second rule. This rule points out that a person needs no more than three seconds to decide whether they remain on the website or not. The user's judgment call depends on how easily they can find the information they're looking for on the website. With a complicated navigation menu and content that doesn’t seem organized, visitors will leave your site within seconds.

Knowing this fact, you should be interested to learn more about website navigation design and which details make the difference between a website that keeps people engaged and one that doesn’t. This article will give you the best tips on obtaining user-friendly navigation.

What’s the purpose of website navigation design?


Good website navigation design is required to give people direction when they access a website. A consistent navigation system should enable users to choose what part of the website they want to reach immediately after loading a page. Consider these three factors when putting your website navigation design together:

  • Business niche
  • Goals
  • Target audience

When you know where your website stands from these perspectives, it’s time to define your content. The amount of content that is included on each website differs from one niche to another. In some cases, the content might be so condensed that there’s not much to organize.

In other cases, a huge amount of content will require days to organize. However, there are rules to follow in every situation. The content must be aligned with the website’s goals. Is it meant to inform? Is it meant to sell? Deciding what you want to achieve through the website will help you organize the content properly.

There are two ways of sharing content with people: passive and interactive. Passive content refers to the bits of text that the user simply consumes when they access the website. Articles, guides, visual materials, and similar content fall into this category. Interactive content, also known as active content, is the type of content that involves the participation of the user. Online quizzes, tests, slide-shows, or games are the most popular types of active content. A balanced combination of passive and active content is recommended for the best results.

After figuring out what content types to use, it’s time to learn how navigation structure works. It is a crucial part of the website navigation design process and it can influence how the content is perceived and consumed.


What navigation structure should you choose?

Good structure might be the most important aspect of website navigation design. Your aim is to make navigation easy for the user and ensure a smooth experience with the website. The ultimate goal is to help users click through the site and find exactly the content they are interested in. Doing it right is highly appreciated by your users, and might turn newcomers into regular visitors. In order for your website to be intuitive, you will need to pay attention to:

Categorizing content


Even though your website might be high-quality, it’s all in vain if you don’t know how to structure it. You will need to put things in a logical order from the very beginning. Otherwise, the website will get cluttered and become impossible to fix as it grows larger and larger. Keep in mind that categorization is an essential part of website navigation design that shouldn’t be skipped. You should choose one of these logical groups and place your content in the proper categories:

  • Task: This category should meet the goals of the user. Each category will present a different task available on the site (e.g. Shop).
  • Category: If you have all sorts of content on your site, it is best to structure it based on category. Include different categories in your navigation menu, such as blog topics for informative websites or product category for eCommerce websites.
  • User: When the website’s target audience is sectioned according to multiple types of users (e.g. people who want to work vs. people who want to hire), separating them in the navigation menu is the best choice to help them find the info they need rapidly.
  • Location: If your site is dedicated to people in different parts of the world, organize the content by location (the language of the site may differ too, based on this criterion).
  • Date: This navigation structure approach is appropriate for websites that highly rely on when the content was published (e.g. travel agencies).

Content levels


There are three content levels that you should know about. These should be selected based on the complexity of your website. The levels are general, specific, and detailed information. You shouldn’t include more than three content levels on a website, no matter how complex it is. Any website should have a main menu, some submenus, and a landing page. You will find each one explained below:

Main menu

This is the primary navigation menu that people reach when they visit a website. It is usually located at the top or left side of a page, and it is designed in a way that suits the overall website’s style. The main menu should remain present at all times, regardless of where the visitor navigates to. The main menu shouldn’t contain more than seven pages for SEO purposes. The must-have pages included in the menu should be the About Us page, the Site Map page, and the Contact Us page.


Submenus are usually found in the form of drop-down menus and they are used in website navigation design quite often. Even so, they are not the best way to present information, as some users might find them difficult to work with. Including submenus should only be done if they are an absolute requirement to keep content organized. If they aren’t an essential element, basic navigation links will do the job instead.


Landing pages

Instead of listing all information on one single page, you should use landing pages to present each category of content separately. Visitors can access landing pages using Call-To-Action buttons. These are symbolic elements that encourage website engagement. Users can simply click a CTA button and they will be redirected to a page that helps them fulfill their desired action.

Home page


Make sure that your website’s homepage is accessible at all times. Use an interactive website logo to send users to the homepage of the website, no matter where they currently are. Instead of having users click the Back button until they reach the homepage or navigate to the menu to click on it, give them the quick alternative. When accessing the home page, people are tempted to explore even further, spending more time on your website.



Label your navigation menu categories properly. Using descriptive content to tell people what they are going to find in a category they click is the easiest way to keep the site organized. Using cryptic shortcuts or complicated words will confuse your visitors instead of helping them to navigate on the site. In website navigation design, keeping things clean is the primary principle you should follow.

Breadcrumb trails


Breadcrumb trails, also known as path analysis, is an element that establishes a communication between the user and the site’s hierarchy. Breadcrumb trails help users find their way around on a website by showing users their position. They can also be used to backtrack every movement that they’ve made on the site until they have reached their current position. This option is great for complex websites where returning to the homepage would ruin the experience.

Header and footer


The information in the header should also be found in the footer, to avoid having users need to scroll back up to the website to find the information they look for. Not finding any navigation in the footer after having read an article can be frustrating for the user.



Every website should have a search bar. These are necessary to complete the navigation system on a website. If users don’t feel like searching for the category where they can find the information they are interested in, they will use the search bar. Optimize your keywords properly to avoid confusion, and take the search into account when naming important pieces of content.



A site map contains all the categories of your website, gathered in one place. They show users the main idea of what kind of content your website contains. You should respect one website navigation design rule when creating a site map: keep it simple. The whole point is to present the categories as simpler than they look in the actual navigation menu.

Website navigation design tips


The way a website looks is just as important as how it works. For that, you will have to apply some website navigation design principles that apply to the looks of the menu. Here are some tips:

  • Keep the style consistent throughout the whole website.
  • Make sure that items are highlighted on hover in the navigation menu.
  • Use headings and sub-headings in your content to make it easier to scan.
  • Always use bolded CTAs.
  • Use visual content with descriptive metadata, like captions.
  • Make it scalable for devices with different screen sizes.

Wrapping it up

By following the website navigation design advice presented in this article, there’s no way you can fail. Take into account that users should be able to find what they are looking for in just a few clicks. If that doesn’t happen with your website’s navigation system, you will have to simplify things. The navigation menu should be intuitive and bold to avoid confusion among your site’s visitors and to help enhance their experience.

Albert Ślusarczyk
Albert Ślusarczyk
As the co-creator of Be Theme, I am a strong believer in designing with care and patience. I pour my energy, time & knowledge into perfecting the theme for our 230,000+ customers.